We’re committed to protecting your personal information. This Privacy Policy explains how Ranrev Media Lab collects, uses, and safeguards your data.
1. Scope & Acceptance
By visiting, using, or communicating with Ranrev Media Lab, you acknowledge and accept the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our services.
2. Information We Collect
- Information you provide directly: Name, email address, phone number, company details, project requirements, attachments, repositories, billing details (excluding full card numbers), support communications, and meeting notes.
- Automatically collected information: IP address, device and browser information, timestamps, usage data, and cookies.
- Third-party sources: Information from tools you integrate (such as GitHub, Figma) or publicly available sources.
3. How We Use Personal Information
We use personal information to deliver and improve our services, manage billing and contracts, communicate with clients, ensure security, prevent fraud, comply with legal obligations, and send marketing communications where consent exists.
4. Legal Bases for Processing (GDPR)
We process personal data based on contractual necessity, legitimate interests, user consent, and compliance with legal obligations under applicable data protection laws.
5. Sharing & Disclosure
We may share information with trusted service providers (hosting, analytics, payments), professional advisors, affiliates during business transactions, or law enforcement when required. We do not sell personal information.
6. International Transfers
Your data may be processed in countries outside your jurisdiction. For EU and UK users, appropriate safeguards such as Standard Contractual Clauses (SCCs) are applied.
7. Data Retention
Project records are retained to meet legal and accounting requirements. Analytics data is typically retained for 24–36 months unless otherwise required.
8. Cookies & Tracking
We use cookies for essential functionality, analytics, and—where consent is provided—marketing and performance optimization.
9. Payments
Payments are processed through third-party providers such as Stripe. Ranrev Media Lab does not store sensitive payment card details.
10. Security
We implement industry-standard security measures including encryption, access controls, and continuous monitoring. However, no system can be guaranteed 100% secure.
11. Your Rights & Choices
You have the right to access, correct, delete, or port your data, object to processing, and withdraw consent. To exercise these rights, contact us at privacy@ranrevmedialab.com.
12. Children
We do not knowingly collect personal information from children under the minimum legal age applicable in their jurisdiction.
13. Marketing
You may opt out of marketing communications at any time using the unsubscribe links provided in our emails.
14. Data Processors
We use vetted subprocessors to deliver our services. A current list of processors is available upon request.
15. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via our website or email where appropriate.
16. Contact Us
Email: privacy@ranrevmedialab.com
Address: <<INSERT ADDRESS>>
17. Dispute Resolution
If you have concerns about our data practices, please contact us first. You may also contact applicable regulatory authorities.
18. Legal Disclaimer
This document is provided for general informational purposes and does not constitute legal advice. Please consult legal counsel for jurisdiction-specific requirements.